Outlets at Castle Rock's Customer Service is located on the far east side of 3rd street.

Customer Service provides the following to our guests:

• Purchase Outlets at Castle Rock Gift Cards
• Receive the latest information on upcoming events and promotions
• Pick up the Elite Savings Passbook. Free with membership in our Elite Reward program and worth $100s in savings!
• Register for and redeem Elite Rewards points
• Free Stroller & Wheelchairs available on a first come, first serve basis

Customer Service Hours

Monday - Friday: 10 am – 8 pm

Saturday: 10 am - 8 pm

Sunday: 11am - 6pm

*Seasonal Hours May Vary.

Telephone: (303) 688-4495