Today's Hours: 10am-8pm

Guest Services

Outlets at Castle Rock's Guest Services is located in the Food Court on the east side of the shopping center.
Guests Services provide the following to our shoppers:

  • Purchase Outlets at Castle Rock Gift Cards
  • Receive the latest information on upcoming events and promotions
  • Pick up the VIP Savings Cards. Free and worth $100s in savings!
  • Free Stroller & Wheelchairs available

Guest Services Hours*
Monday - Saturday: 10am - 8pm
Sunday: 11am - 6pm
*Seasonal Hours May Vary.

Outlets at Castle Rock's Management Office is open 8:30am - 5pm, Monday - Friday.

Physical Address:
5050 Factory Shops Blvd.
Suite 437
Castle Rock, CO 80108
Telephone: 303-688-4495