Guest Services

Outlets at Castle Rock's Guest Services is located in the Food Court on the east side of the shopping center.
Guests Services provide the following to our shoppers:

Purchase Outlets at Castle Rock Gift Cards
Receive the latest information on upcoming events and promotions
Pick up the VIP Savings Cards. Free and worth $100s in savings!
Free Stroller & Wheelchairs available

Guest Services Hours*
Monday - Saturday: 10am - 8pm
Sunday: 11am - 6pm
*Seasonal Hours May Vary.

Outlets at Castle Rock's Management Office is open 8:30am - 5pm, Monday - Friday.

Physical Address:
5050 Factory Shops Blvd.
Suite 437
Castle Rock, CO 80108
Telephone: 303-688-4495