Guest Services

Outlets at Castle Rock's Guest Services is located in the Food Court on the east side of the shopping center.

Guests Services provide the following to our shoppers:

  • Purchase Outlets at Castle Rock Gift Cards
  • Receive the latest information on upcoming events and promotions
  • Pick up the VIP Savings Cards. Free and worth $100s in savings!
  • Free Stroller & Wheelchairs available

Guest Services Hours*
Monday - Saturday: 10am - 8pm
Sunday: 11am - 6pm
*Seasonal Hours May Vary.

Outlets at Castle Rock's Management Office is open 8:30am - 5pm, Monday - Friday.

Physical Address:
5050 Factory Shops Blvd.
Suite 437
Castle Rock, CO 80108
Telephone: 303-688-4495

5050 Factory Shops Blvd, Suite 437 Castle Rock, CO 80108 |
(303) 688-4495